Shipping & Delivery
What do I do if my item(s) arrives damaged?
If your item arrives damaged, please contact us as soon as possible and include:. photos of the damaged item. photos of the packaging. a photo of the shipping label. Please inspect all items before assembly. If damage is found, do not assemble the it
What if my package gets lost or arrives damaged?
If your order appears lost or arrives damaged, please contact our support team so we can investigate with the shipping carrier. We may request photos of the item and packaging to help assess the issue.
Do you offer expedited shipping?
We offer 2 shipping services. 48 Hour and 24 Hour delivery. Please allow an extra couple of days for bulkier items such as trampoline deliveries.
Do you ship worldwide?
Currently we ship within United Kingdom.
How do I track my order?
Once your order has been dispatched, you will receive an email with tracking information. You can use the tracking link provided to follow the progress of your delivery. If you cannot find your tracking email, please check your spam or junk folder. I