Returns & Refunds
How do I start a return?
To start a return, please contact our support team via the Contact Us form and include:. your name. order number. reason for the return. Photos or videos of the issue. Our team will review your request and provide return instructions.
How do I make a return?
Returns must be requested within 30 days of delivery. Items must be:. unused. unassembled. in brand new condition. Return shipping costs are the responsibility of the customer.
When will I get my refund?
Once your returned item has been received and inspected, refunds are typically processed within 3–5 business days. Please allow additional time for the refund to appear in your bank or card account.
What’s your return policy?
Returns are accepted within 30 days of delivery. Items must be:. unused. unassembled. in original condition. Return shipping costs are the responsibility of the customer.
Do you offer refunds or exchanges?
Yes. Eligible returns may receive a refund, depending on the situation. Please contact our support team to begin the process.